Monthly Archives: November 2017

Episode 215 Library Impact and ROI

Water drop impact on a water-surface - (5)(Tune in for a bonus episode Dec 7 on handling stress!)

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This is our last episode of Season Two! It has been great talking about all these topics this season, and communicating with you. Thanks so much for downloading and listening – it means a lot to us. We are already starting to work on Season Three, which will start early in 2018. And in the meantime, you can go to our website, and subscribe to our weekly newsletter, our social media, our online book groups. You can listen to all of our archive of podcast episodes from Seasons One and Two on our website (or your favorite app!). So we are not leaving you; we just have some different communication strategies to connect with you!

This week we are talking about the impact libraries have on their community, and ways to evaluate your Return on Investment (or ROI).

You know libraries are great. We know libraries are great. But, do your patrons know all about it? How about your Board? Your funders?

It is not enough to be able to say, “we are so neat!” and expect people to give you money and support. Instead, you need to be able to show, with specific data, how neat you are. Fortunately, this is amazingly easy to do! Any type of library and information science organization, including libraries of all types, archives, museums, and more, will all make big returns on the investments made in us. We just have to be able to show it, and then to loudly share that information with everyone else!

Episode 214: Programming

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Programming in libraries is the tool we use to connect our services with our community members. All libraries and archives do some level of programming, and for most of us doing more is better. But finding time to develop programs our community members want and need, advertising it to everyone, getting needed materials, doing the programming, and doing evaluation of the results is a lot to handle! To help us with this, we have Guest Host Angie Yanke, from Zimmerman Middle-High School.

We have talked about building connections across your community, and programming can be a tool you use to reach out to connect people with your materials and resources. This is something very individual to each library or archive or history center – everyone will have a different population needing to be reached.

Some jobs are all programming and outreach, all the time. Most public services library people will be doing some level of programming, in addition to their other work. So, how do you know what to do? If you are new to your job, or new to doing programming, or just want to spice up your programming offerings in your library, where do you start? We have a few tips!


Episode 213: Reference

1930's - ca. - Alma Custead, Librarian, and Staff

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Reference work is what most people think of when they think about a library. Take a moment to picture it in your heads: do you see a smiling person behind the desk, maybe typing into the computer, maybe handing you a book?

That is certainly not wrong, and in addition to this type of service it also involves a lot of other work. Reference is increasingly moving away from sitting behind a desk and waiting for people to come to you with their lovely, well-thought out questions. Instead it now involves setting up a lot of material people can use on their own schedules, spending time training people in using online databases and other resources, and being present in many other locations.

Whether your work in Reference is helping advanced researchers finding material to help them win the next Nobel Prize, or if it involves the more mundane questions of “my teacher says I need to find an author born on my birthday” – it all matters to patrons. And of course, the most common Reference question has never changed: Where is the bathroom? As with so much we talk about on this podcast, there is a system to help you answer questions the best way possible!