Usually we talk about how wonderful libraries are – and they are! And we talk about cheery, happy, fun things in libraries – and there are tons of them! But today we are talking about a much more uncomfortable topic, but important in libraries: Conflict.
We are all about Minnesota Nice here, and it would be wonderful if everyone was nice, everyone agreed on library issues, and everyone agreed on everything. But we all know that when you work with other people, and when you work with members of the public, things do not always turn out so well. Conflict is inevitable and dealing with it can be hard.
But: like so many things, there is a process you can follow to make conflict situations better! We are going to walk through some ideas here to help reduce conflict situations, and hopefully to make things better. We are not going to fix everything – nothing will. But “better” is a good step in the right direction! Check out our podcast on Stress in the Workplace from Season One to get some good strategies for handling stress that may be a part of conflict.
So everyone take a deep, yoga breath, sit in a nice comfy chair or be engaged in a happy activity, and let’s talk about some skills for reducing conflict in your library.
Whatever tool you use, we hope you enjoy it! Thanks for listening, and sharing ideas on libraries!
Want to talk with us about this topic? Do you, your staff, or your organization need training in this topic? Want to write a policy, or develop a program? We are here for you! Click here to get started!
This material applies to all our patrons: students of all ages, senior citizens, new immigrants, soccer moms – everyone!
(We will not mention any names; but it was a little discouraging to see some of the very poorly designed websites with material on this topic, or websites filled with broken links. This is an important part of info literacy!)
Reader’s Advisory: A service which involves suggesting fiction and nonfiction titles to a reader through direct or indirect means
We are library people, and of course there are many other things we do in addition to reading books – but we do love to read books too!
There are so many genres out there – you can not know them all, but you need to be ready to help patrons find books across all of them. Check out this enormous list, and start thinking about books! No one person can know it all, so we need to work on strategies for learning enough to help our patrons!
Instead of our regular feature of a Spotlight Library, this week we are featuring a Spotlight Librarian: the incomparable Nancy Pearl
So many libraries have art, either as displays or as circulating items, we really have a lot to enjoy! Thank you this week to our Guest Hosts: Becky Pflueger from St. Cloud Public Library and Jennifer Penzkover, St. Cloud Arts Commission Coordinator. And a big thank you to library people across assorted listserves and across the country, who responded to our call for information about art in their libraries! (All photos belong to the library (or person) submitting them to us. )
Check our website for more information on the podcast, and all our contributing libraries, with pictures and links!
Makerspaces are an exciting trend in libraries of all types and sizes. Although their traditional programs are STEM/STEAM based technology learning, they can involve all sorts of programs that inspire patrons to try new skills and to create new things.
Our spotlight library this week is the Lewis and Clark Elementary Media Center in Liberty, MO. They are not only doing some very interesting work with their makerspace, in addition to sharing ideas for starting your own makerspace!; they also have some great resource for their community.